Last updated: May 31, 2025
This privacy policy explains what information we collect when you visit our website www.datacypher.fr (the “Site”), how we use it, and what your rights are.
We are committed to processing your personal data with care, transparency, and in compliance with the General Data Protection Regulation (GDPR) and applicable French legislation.
1. What personal data do we collect?
We collect personal data about you in different ways:
- When you provide it to us directly:
- By filling out a contact or registration form on our Site.
- By making a purchase or using our services.
- This data may include: your first name, last name, email address, phone number, postal address, payment information (if applicable), and any other information you choose to provide.
- When you browse our Site (data collected automatically):
- Through cookies and other similar technologies (see the “Cookies” section below).
- This data may include: your IP address, the type of browser you use, your time zone, the pages you visit on our Site, the search terms that led you to our Site, and how you interact with it.
2. Why and how do we use your personal data?
We use your personal data for the following purposes, based on the need to process your requests, our legitimate interest in improving our services, and our legal obligations:
- To provide and manage our services: To execute contracts with you, process your orders, and provide you with the requested services.
- To communicate with you: To respond to your requests, questions, or comments sent via the contact form or by email.
- To improve your user experience: To understand how you use our Site in order to optimize its navigation, content, and offers.
- To comply with our legal and contractual obligations: To comply with applicable laws, particularly for billing purposes or to respond to legal requests from authorities.
- Marketing (with your consent): To send you information about our services, special offers, or news, if you have consented. You can withdraw this consent at any time.
We are committed to processing only the data strictly necessary for the purposes described above.
3. Who do we share your personal data with?
We never sell your personal data to third parties.
Your data may be shared with:
- Third-party service providers: We use third parties to help us operate our Site and provide our services (e.g., site hosting, payment processing, data analysis tools). These providers only have access to your data to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Competent authorities: If required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
4. How long do we keep your personal data?
We keep your personal data only for the time necessary to fulfill the purposes for which it was collected, as described in this policy, or to comply with our legal obligations (e.g., legal retention periods for invoices).
- Data collected via contact forms is generally kept for the time necessary to process your request and the resulting commercial follow-up, then archived according to legal deadlines.
- Cookie data is kept in accordance with our Cookie Policy.
5. Your rights regarding your personal data
In accordance with the General Data Protection Regulation (GDPR) and French legislation, you have the following rights over your personal data:
- Right of access: You can ask us to consult the personal data we hold about you.
- Right to rectification: You can ask us to correct your personal data if it is inaccurate or incomplete.
- Right to erasure (“right to be forgotten”): You can ask us to delete your personal data, unless its processing is necessary to comply with a legal obligation or for the establishment, exercise, or defense of legal claims.
- Right to restriction of processing: You can ask us to restrict the use of your data under certain specific conditions.
- Right to object: You can object to the use of your data for specific purposes, particularly for commercial prospecting.
- Right to portability: You can ask us to retrieve the data you have provided to us in a structured, commonly used, and machine-readable format, or to transmit it to another data controller where technically feasible.
- Right to withdraw your consent: If the processing of your data is based on your consent, you can withdraw it at any time.
To exercise these rights, or for any questions regarding the processing of your personal data, you can contact us by email at: contact@datacypher.fr. We may ask you to prove your identity before responding to your request.
If you believe, after contacting us, that your rights are not being respected, you can file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).
6. Security of your personal data
We take the security of your data very seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, modification, loss, or destruction.
7. Cookies and similar technologies
Our site uses cookies to improve your browsing experience, ensure its proper functioning, and perform statistical analysis.
- Strictly necessary cookies: They are essential for the functioning of the Site and cannot be disabled in our systems. They do not require your consent.
- Analytical and marketing cookies: These cookies help us understand how visitors interact with our Site, measure the effectiveness of our advertising campaigns, or personalize content. They are subject to your explicit consent.
You can manage your cookie preferences at any time via your browser settings or by consulting our Cookie Policy for more details on the cookies we use and how to manage them.
8. Links to other websites
Our Site may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website that you visit.
9. Changes to this privacy policy
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date of the last update will always be indicated at the top of this page. We encourage you to review this page regularly to stay informed of any changes.
10. Contact
For any questions regarding this privacy policy or to exercise your rights regarding your personal data, please contact us:
Data Controller:
Salvatore Russo
Datacypher
25 rue de la Forêt aux Moines, 94370 Sucy-en-Brie
Email: contact@datacypher.fr